Refund and Withdrawal Policy

① This Refund Policy applies to paid prompts, negative prompts, configuration values, workflows, and related digital materials that are paid for and supplied within the FLIK service.

② A sales contract for a product of a third-party seller is formed between the seller and the purchaser, and the Company, as an intermediary for mail-order sales, provides functions for order confirmation, payment and product delivery, receipt of refund requests, and dispute handling. For a product for which the Company is identified as the seller, the Company is a party to the sales contract.

③ Where this Refund Policy is less favorable to the purchaser than applicable law, applicable law prevails. Where conditions more favorable to the purchaser are separately displayed on the product screen, those conditions apply.

① The Company and the seller shall display, so that the purchaser can confirm them before payment, the seller, the price, the contents supplied, the file format, the terms of use, the required AI tools, models, and versions, any additional costs, the method of supply, and whether withdrawal is restricted.

② The service period is three months from the payment date. Once payment is successfully approved, the purchaser may immediately view, copy, and download the Prompt Product in the Purchase Center. Content copied or downloaded during the service period may continue to be used after the period ends.

③ The fact that withdrawal on the basis of a mere change of mind is restricted after the full prompt has been viewed shall be displayed clearly, so that the purchaser can readily become aware of it, on the product detail screen and on the payment or viewing screen.

④ In accordance with applicable law, the Company and the seller shall provide a preview, samples, partial contents, or sufficient information about the functions and terms of use of the product so that the purchaser can ascertain the nature of the product.

⑤ Where the measures under paragraphs 3 and 4 have not been lawfully taken, the purchaser's statutory right of withdrawal shall not be restricted merely because the prompt has been viewed.

① A purchaser may request withdrawal within seven days from the later of the date on which the product was supplied and the date on which the purchaser received the written document or electronic document concerning the contents of the contract.

② Where supply of the product began later, the period under paragraph 1 is calculated from the date on which supply actually began.

③ Where the purchaser expresses an intention to withdraw within the period through the refund request function of the service or by email, the request is deemed to have been received.

④ Where the Company or the seller has displayed on the product screen a withdrawal period longer than seven days, the displayed period applies.

① Where the purchaser executes the ‘Open Prompt’ function or an equivalent function in the purchase history and the full prompt or the core paid contents are displayed on screen or become capable of being copied or downloaded, supply of the digital content is deemed to have begun.

② Where the Company has completed the measures required by applicable law, such as clearly displaying before purchase the fact that withdrawal is restricted and providing a preview or sufficient product information, withdrawal is not permitted after supply has begun under paragraph 1 on the sole ground of a change of mind, a mistaken purchase, or the product differing from expectations.

③ The mere fact that the purchase was completed or that the product appears in the purchase history is not regarded as viewing. The Company confirms whether and when the first viewing occurred by objective system records.

④ Where the purchaser requests withdrawal within the period under Article 4 before viewing the full text, a full refund shall in principle be granted.

In any of the following cases, the purchaser may request a refund, re-supply, correction, or another appropriate measure in accordance with applicable law and this Refund Policy, even if the prompt has been viewed.

1. The core contents of the product differ significantly from the labeling or advertising or from the contents of the contract

2. The prompt or file is empty or damaged and cannot be used normally

3. An essential component indicated in the product description is missing

4. The seller has no lawful authority to sell the product or to grant permission to use it

5. The product infringes a third party's copyright, trademark rights, personal information, or other rights

6. A duplicate payment, an error in the approved amount, or an error of the Company or the payment system has occurred

7. The product cannot be supplied or the Company has cancelled the sale

8. Any other ground for withdrawal, rescission or termination of the contract, reduction of the price, or a refund is recognized under applicable law

① Where a product has been supplied differently from the labeling or advertising or from the contents of the contract, the purchaser may request withdrawal within three months from the date on which the product was supplied, or within thirty days from the date on which the purchaser became aware or could have become aware of that fact. However, where applicable law provides a period more favorable to the purchaser, that period applies.

② The Company may require the seller to submit the original product, the product description, evidence of rights, and the materials necessary for reproduction.

③ Where correcting the error within a reasonable period or re-supplying the missing product does not cause significant inconvenience to the purchaser, the Company and the seller may, in consultation with the purchaser, give priority to re-supply or correction. This does not restrict the purchaser's right to choose a refund under applicable law.

① Where only the following circumstances exist and no ground for a refund under Article 6 or applicable law is present, a refund may be restricted.

1. The purchaser simply changed his or her mind after viewing the full text of a product for which lawful prior disclosure and a preview were provided

2. The purchaser was unable to use the product due to his or her own device, browser, network, or unfamiliarity with its use, while the product itself has no defect

3. The purchaser used the product in an environment different from the AI tool, model, version, or settings disclosed in the product description

4. It was clearly disclosed before purchase that a policy change, outage, usage limit, or paid subscription of an external AI service would be required

5. The result differs from what the purchaser expected, even though the prompt was not represented as guaranteeing a particular result, quality, or revenue

6. The purchaser lost access to the product or the account through his or her own fault

② Paragraph 1 does not apply where there is a cause attributable to the Company or the seller, a defect in the product, or a statutory ground for withdrawal.

① The purchaser may request a refund by using the purchase history or the refund request function of the service, or by sending the following information to support@flik-world.com.

1. The email address or username needed to identify the account

2. The order number and the product name

3. The reason for requesting the refund

4. A screen, file, or explanation by which the defect, error, or rights infringement can be confirmed

② After receiving a request, the Company may verify the order, payment, first viewing, product supply, and error records, and may request additional materials from the purchaser or the seller where necessary.

③ The purchaser must not send a password, a full card number, a CVC, or an authentication code to the Company or the seller.

④ A legitimate refund request received through the service shall not be rejected on the sole ground that the purchaser did not contact the seller directly.

① A simple withdrawal within seven days before the full text was viewed, a duplicate payment, or a manifest system error shall be processed promptly after objective records have been confirmed.

② Where there is a dispute as to a defect, an inconsistency with the description, or a rights infringement, the Company may obtain the seller's position and materials. Where the seller does not respond within a reasonable period, the Company may process the matter on the basis of the materials it has secured.

③ Where urgent harm to consumers, a manifestly unlawful product, or repeated harm is confirmed, the Company may suspend sales of the product and issue a refund first without the seller's prior consent, and notify the seller thereafter.

④ The Company shall inform the purchaser, in a manner the purchaser can confirm, of the approval or rejection of the refund, the amount, and the principal reasons.

① Where a lawful withdrawal has been confirmed, the Company or the seller shall refund the payment, or take the measures necessary for a refund such as requesting cancellation of approval from the payment service provider, within three business days from the date of receipt of the declaration of withdrawal.

② A refund shall in principle be processed using the payment method and the payment currency used by the purchaser. Where a refund cannot be made by that method, payment may be made by another lawful method in consultation with the purchaser.

③ After the Company requests cancellation of a payment, the time required until the card limit is actually restored or the amount is reflected in the bank account or PayPal balance may vary according to the policies of the card company, the bank, PayPal, and other payment service providers.

④ Where a refund is delayed beyond the statutory deadline due to a cause attributable to the Company or the seller, delay compensation prescribed by applicable law may be paid.

⑤ Where a partial refund is permitted by law and agreed with the purchaser, the amount subject to refund and the basis of its calculation shall be notified in advance.

① An amount that has been refunded or for which payment has been cancelled shall be excluded from the seller's confirmed sales.

② Where a refund arises from the seller's defect, false description, lack of authority to sell, rights infringement, or breach of the terms, that amount and the payment costs that the seller has agreed to bear may be deducted from the seller's settlement amount.

③ Where a transaction already paid out to the seller is refunded, the Company may set the amount off against the next settlement amount or request its return from the seller.

④ Refund costs arising from a cause not attributable to the seller, such as an error of the Company or of the payment system, shall not be charged to the seller.

① A purchaser must not repeatedly purchase and obtain refunds for the purpose of copying, redistributing, or reselling products, nor request a refund using false materials, a misappropriated payment method, or a fabricated error.

② The Company may investigate improper use on the basis of objective transaction, viewing, and security records, and where improper conduct is reasonably confirmed, may refuse the refund and restrict the account or the payment functions.

③ Paragraph 2 shall not be applied in a manner that obstructs a purchaser's legitimate withdrawal, report of a defect, report of a rights infringement, or exercise of consumer rights.

① The purchaser and the seller shall cooperate in good faith with the Company's requests for materials and with dispute mediation concerning refunds.

② A party who objects to the Company's decision may request a re-examination, together with supporting materials, at support@flik-world.com.

③ Where a matter is not resolved by agreement, a party may apply for mediation to the Content Dispute Resolution Committee, the Consumer Dispute Settlement Commission of the Korea Consumer Agency, or another competent dispute mediation body, or may bring an action in accordance with applicable law.

④ The laws of the Republic of Korea apply to this Refund Policy and to transactions under it, and jurisdiction is determined in accordance with the Civil Procedure Act and other applicable laws.

① The Company may amend this Refund Policy in response to changes in applicable law, payment methods, or the manner in which the service is operated. An amendment that is unfavorable to purchasers or otherwise material will in principle be announced thirty days before its effective date, and any other amendment seven days before.

② Unless there are special circumstances, an amended policy applies to purchase contracts concluded on or after its effective date, and the policy in force at the time of purchase applies to transactions already formed. This does not apply where applicable law or the amended policy is more favorable to the purchaser.

③ Inquiries concerning refunds and withdrawal may be submitted at support@flik-world.com or through the customer-support function of the service.

① This Refund Policy takes effect on August 30, 2026.

② Actual product sales and payment services will commence separately after the Company has completed the required filings, payment integration, and the procedures for disclosing restrictions on withdrawal before purchase.

③ This Refund Policy is prepared in Korean and translated into English. Where the Korean and English versions differ in content, the Korean version prevails, provided that where applicable law requires an interpretation more favorable to the user, that interpretation applies.